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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
About Darwinbox:
A new - age HR Technology platform thatcaters to the entire employee life cycle from hire to retire, Darwinbox HCM ispreferred by 250 enterprises including marquee brands like Adani group, Arvindgroup, TATA group, Hiranandani group, Dr. Reddys Laboratories, Myntra, Paytm,Nivea, Swiggy, Delhivery, GVK Bio etc. Backed by investments from Sequoia,Lightspeed India Venture Partners, Endiya Partners, and 3One4Capital (Mr.Mohandas Pais investment vehicle); we were also recognized as The TechCompany To Watch Out For by BusinessWorld, Coolest Tech Company - 2017 by Business Today.
JobDescription
Responsibilities:
Understandclient s business processes and lead the payroll team to providerecommendations on Darwinbox s payroll module for their needs
Assist theproduct implementation team during the implementation process in coordinationwith the client teams to ensure successful go - live (at the customer site ifrequired)
Support clientsduring critical Payroll events during the year. Quarter filings, year endclosure.
Support clientsto resolve queries on Payroll, as and when required
Testing anddeveloping new enhancements for the payroll module and coordinating with thedevelopment team
Resolve problemsby clarifying the customers complaint; determining the cause of the problem;selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution
Requirements :
In - depthknowledge of Indian Payroll with an experience of at least 12 years in payrollimplementation/support
Goodunderstanding of statutory compliances (PF, ESI, TDS and PT)
Experience inGratuity and Labor Benefit calculations
Client handlingand payroll system implementation (Transition)
Good Excelknowledge is a plus
BSc/BA inbusiness, accounting or relevant field is a plus
,Keyskills :
salescustomer service customer relationsmarketing onboardinglife cycle following upclient handling