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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | SBU Head / CEO / Director |
EmploymentType | Full-time |
Role Summary:As the First Line of Defence, Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effectively evaluate processes, risks and controls. The Regional Relationship Manager is responsible building strong partnerships with HR leaders in a highly matrixed HR functional/regional/global HR environment and delivering risk and control processes and programs efficiently and effectively to mitigate risk across the region.Primary duties:1. Supervise and lead Regional Relationship Management Team. Provide on-going coaching, development and guidance towards achieving goals.2. Ensure Relationship Managers are fully educated on all Control Management processes and programs, and related service level agreements (SLA s) and deadlines as to most effectively support their HR clients.3. In partnership with key stakeholders, and in alignment with the goals and objectives of HR Control Management and the HR Function, lead the implementation of the client engagement, change management and process/program delivery strategy for the region.4. Oversee the agenda, materials and meeting facilitation of the monthly Regional Control Forum. Drive consistency while representing the local risk and control landscape. Escalation items from these forums move to the monthly Business Control Committee (BCC), led by the Chief HR Control Officer.5. Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firmwide operational risk programs, processes and all reporting requirements. Provide independent risk and control advisory support and risk challenge, inclusive of Targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions.6. Work closely with other control functions (Firm Control Management, HR Regulatory, Operational Risk, Compliance, Legal, Data Privacy, Resiliency, Internal Audit) to manage the regional HR Risk Profile.7. Partner with Internal Audit and HR Regulatory Affairs as it relates to internal and external inspection outcomes to ensure the relevant risks identified links with HR and any plans to mitigate these risks are properly documented and agreed.8. Lead ongoing risk and control education and awareness efforts across the region.9. Process and program portfolio may include: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS), Designated Signing Authority (DSAO), Personal Account Dealings (PAD) restrictions, and other smaller control programs.Preferred Knowledge and Skills in the following areasAbility to engage and work with executives and leaders at all levels within HR and within other Control Function teams (Firm Control Management, Regulatory, Operational Risk, Compliance, Legal, Internal Audit)Strong influence, negotiation and persuasion skillsVery Strong communication & presentation skills (In Person/In Writing/Telepresence)Very Strong project and time management skills with the ability to meet strict deadlines in a fast paced environmentDigitalization Mindset: Identifying and implementing opportunities for process improvement and simplification through automationTechnology Skills: Microsoft Word/Excel/PowerPoint/Office; Instant Messaging Skype/Symphony; Analytics Tableau; SharePointPreferred QualificationsCollege/University Degree, Advance Degree a Plus7+ Years Risk and Control Experience4+ Years HR Experience4+ Years supervisory/management ExperienceAbility to travel from time to time (Ability to work outside of normal work hours for some global team/client calls,
Keyskills :
project managementautomationcost controldeliveryltdroot cause analysisenvironmental impact assessmentroot causedata privacyservice level