Business Process Project Management Specialist

Job Description

Business Analyst Careers that Change Lives:Medtronic is a mission driven organization and is committed to serve our customer better. As part of Neuroscience Therapy Area, you will work across the businesses to provide analytics and insights on organization wide customers, identify opportunities to increase our customer base and identify, plan & drive key initiatives towards customer outreach. Internally, you would be working very closely with the senior leadership and various other stakeholders across functions like Sales, Finance, Supply Chain and Marketing teams. This highly visible and rewarding role will offer an opportunity to drive Customer Excellence initiatives.A Day in life:Business partner for Neuroscience leadership to develop, implement and execute strategies for transition to alternate sales and service channels. Design infrastructure, systems and processes for alternate Sales and Service channels to constantly improve customer experience, satisfaction and loyalty. Liaison between different functional teams in the business unit. The incumbent would be responsible to scale-up infrastructure and upgrade platform with IT to enable achieve Customer centric operations, centralized voice collection, remote customer care/service solution creation and seamless digital care engagement with customers and employee. Main Responsibilities:The role would be required to understand the target customers and customer segmentation team to drive incremental sales through untapped market.Analyze and deliver the commercial reports including insights for business leadersProvides administrative support to the sales function such as preparing sales and/or expense forecasts, budgets and quotas; coordinating sales meetings; etc.Conducts statistical analysis on sales data and information to ensure optimal sales execution and attainment of growth objectives.Maintains on-line sales and marketing system, verifying the accuracy of the data and acting as liaison with information technology in identifying and resolving problems.Instructs sales, marketing managers, field area managers, and support staff in accessing sales and marketing information.Performs sales calculations on sales incentives.May administer the field sales forecasting system, which provides management with current product sales potential.The person has to be a subject matter in leading technology through lead generation (MDT s data in SFDC, SAP, Remote Communication Tech/Tools)Build standardized Digital Channel Platform with IT, Comms & MarketingExecute India strategy for Business transition to alternate channels (E-Commerce, Remote Sales, Retail, Digital Marketing) by portfolio and customer segmentImplement and facilitate data driven portfolio and customer segmentation reviewsDesign infrastructure and synthesize IT requirements to enable seamless customer experience across multi-channel touchpointsDevelop use cases based on analytics and competitive insights. Utilize these to provide selling strategies to the teamsReview and suggest improvements to the processes as needed. Implement improvements and monitor the impact of these changes over a period of timeDrive model sustainability by closely collaborating with IT, supply chain and sales teamInside Sales Accounts Selection: Tail Accounts based on market potential, Revenue etcSpecialist Career Stream: An individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.Must Have: Minimum RequirementsBachelor s degree with consistent high academic performanceMBA from top tiered institute Minimum of 3 years of experience, with a minimum of 1 years relevant experienceGood to Have:Self-motivated, enthusiastic and positiveOrganized and able to set and re-set prioritiesAdvanced interpersonal skills including communication, presentation, persuasion, and influenceSelf-driven, ability to work independently, has collaborative mind-set and build strong working relationshipsStrong team player and track record of working collaboratively to manage cross-functional, cross-business issues and generate impact through othersExcels in a matrix structure Organization, is flexible and at ease in all cultural and management level situationsStrong business acumen and can recognize problems, opportunities and provide value-added business solutionsStrong analytical mind with inclination for problem-solvingPresentation skills with excellent poise and confidenceAbility to deal with ambiguity and clarity of thought to be able to plan, develop and drive strategies for BUsHas ability and willingness to learn from experiences and applies past learning to new situations and changing situations successfullyUnderstanding of the Healthcare and medical device industryFluent English (Verbal/Written) for business communication / presentation / reportingABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Let s work together to address universal healthcare needs and improve patients lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)Additional InformationTravel: NoAdditional Information

• Posting Date: Mar 23, 2021
• Travel: Yes,

Keyskills :
teachingsurgerytheatreptsadministrationuse casesfield salessupply chainmusic makingproduct saleslead generationsales executionbusiness acumencustomer centric