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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
J.P. Morgan Asset & Wealth Management, with client assets of $2.8 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.J.P. Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and products to high net worth and ultra high net worth individuals and families around the world. J.P. Morgan was named Best Private Bank Overall in the United States for the sixth consecutive year by Euromoney and the Best Private Bank Globally, and is recognized as the global leader in technology and innovation in financial services.Position SummaryThe Client Service Support Specialist role is responsible for providing support to Wealth Management client service teams, managers and clients. Client Service Support Specialists work in a complex team-oriented and fast paced environment with advisors, client service, product partners and operations teams to deliver a seamless and integrated approach across Private Banking products. Daily responsibilities include but are not limited to: responding to incoming emails from clients and internal partners, working with various areas of the bank for client resolution, opening and monitoring cases and following up on requests. Written and oral communication is essential with internal partners at all levels of the firm. In this position you will be communicating with clients and internal partners with transactional items and some complex problem solving inquires. You will have exposure to and will need to become proficient in various systems including but not limited to: Outlook, Case, Customer Assist, and Connect. Operating hours: While actual hours will depend on the US team that the role will be supporting, the hours will fall within the Monday-Friday 8am-8pm EST hours of the US teams.Core Responsibilities:
Keyskills :
following upmicrosoft officemoney marketaccountsprivate bankslahigh net worth individualscustomer relationsfixed incomereportingproblem solvingprivate bankingmis