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Job Location | Mohali |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Key Account Manager Duties and ResponsibilitiesDeveloping a solid and trusting relationship between major key clients and companyResolving key client issues and complaintsDeveloping a complete understanding of key account needsAnticipating key account changes and improvementsManaging communications between key clients and internal teamsManaging account team assigned to each clientStrategic planning to improve client resultsNegotiating contracts with the client and establishing a timeline of performanceEstablishing and overseeing internal budgets with the company and external budgets with the clientWorking with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs metCollaborating with the sales team to maximize profit by up-selling or cross-sellingPlanning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company trainingMeeting all client needs and deliverables according to proposed timelinesAnalyzing client data to provide customer relationship managementExpanding relationships and bringing in new clients
Keyskills :
sales businessdevelopment eyAccountManager