Branch Sales Manager in Banking

Job Description

As a Branch Sales Manager, you will play a pivotal role in driving business growth for our retail branch. You will be responsible for leading and motivating a team of sales officers to achieve ambitious sales targets for a wide range of financial products and services, while ensuring exceptional customer service.Responsibilities:
• Lead and Motivate Team:
  • Provide coaching and mentorship to your team, fostering a culture of collaboration and high performance.
  • Conduct training sessions to ensure your team is knowledgeable about all bank products and adept at identifying customer needs.
  • Motivate and inspire your team to achieve individual and branch sales targets.
• Drive Business Growth:
  • Develop and implement effective sales strategies to achieve branch targets for accounts, deposits, loans, and other banking products.
  • Identify and qualify new business leads within the branch catchment area.
  • Develop and nurture relationships with local businesses and community leaders to generate new opportunities.
• Ensure Customer Satisfaction:
  • Oversee the delivery of exceptional customer service throughout the branch.
  • Work with your team to understand customer needs and recommend the most suitable financial products and services.
  • Address customer concerns and complaints promptly and professionally.
• Operational Excellence:
  • Monitor and maintain branch operations to ensure efficiency and adherence to all bank policies and regulations.
  • Oversee branch cash flow and implement strategies to minimize risk.
  • Contribute to branch profitability through cost control measures.
Qualifications:
• Minimum 5-7 years of experience in Retail Banking Sales, preferably leading a team.
• Proven track record of exceeding sales targets and achieving business growth.
• Strong leadership, coaching, and motivational skills.
• Excellent communication, interpersonal, and relationship-building skills.
• In-depth knowledge of retail banking products and services.
• Proficiency in MS Office Suite and bank-specific sales tools.

Keyskills :
casamarketingfinancemanagementsalesbranchbfsisellingbankingleadingcross