Assistant Manager

Job Description

Job Description Assistant ManagerJob TitleAssistant ManagerLocationDepartmentFlipkart Security Team(FST)Reporting ToRegional Security ManagerJob DescriptionPrimary responsibility of the Flipkart Security Assistant Manager is to ensure the implementation of security policies and procedures across Flipkart business in his Area Of Responsibility (AOR) The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business, corporate functions as well as external partners.Roles & Responsibilities

1. General Security Management

1. Individual is responsible of a cluster of hubs which falls under his AOR. (counts varies from 25 to 30 hubs or Warehouses / FC / MH / TC / PH / LM)

1. Manage security executives and security guards for smooth business operations
2. Uphold security standards as set forth by the company
3. Review current security practices and make recommendations to vertical heads for better implementation
4. Implement continuous improvement procedures as to suit business requirements
5. Conduct detailed advanced investigations on all issues including but not limited to Loss/theft cases only
6. Proactively identify and investigate potential and actual violations of safety standards and develop means to minimize risk / threats
7. Supervise SSE & Security agencies to protect company property and premises against internal & external threats
8. Assess security service providers continuously to ensure regular enhancement in security standards
9. Conduct security audits and inspections to reduce security risks and threat at sites
10. Ensure proper documentation in the department for audit purpose
11. Lead and supervise team of security executives & security supervisors / guards
12. Ensure that all security automation equipment are in working condition
13. Review FC security Operations, quality escalations, CS escalations, repeat OB, City logistics & BRSNR cases
14. Maintain and Document policies and procedures for Flipkart Warehouses and maintain security standards as per industry best practices.

1. Logistics Security Management

1. Managing Logistic security operations and improve service levels.
2. Conducting security audits for Flipkart Mother Hubs and implementing security measures.
3. Lead the cross functional Loss Prevention program to include policy, procedures, awareness, compliance, incident reporting and corrective actions plans.
4. Reducing losses by controlling shrink, preventing pilferage and damages to the inventory during operations in a vast Distribution and Logistics Supply chain
5. Conducting investigations and root cause analysis for various theft, pilferage & other frauds
6. Training and coordinating Logistics security activities through regional security team.

1. Physical Security

1. Manage the complete liaising with local law authorities and police hierarchy
2. Motivate and improve the result orientation of the complete team members
3. Assess the safety norms adhered at the sites and escalate the observations to vertical heads
4. Improve Fire Fighting standards at the site by conducting Fire Fighting Training
5. Assess and visualizing the forthcoming threat and inform the management for counter measures of the same
6. Critically analyse the security automation set up at the sites
7. Ascertain that the reporting and information sharing is up to date
8. Ensure the implementation, management, operation, and maintenance, of physical security measures and security systems
9. Define people, material and vehicle movement protocols
10. Ensure seamless management, control, and maintenance of physical access authorization procedures and access control protocol.
11. Initiate process deviation and security incident reports, establish escalation metrics and response structures.
12. Maintain security incident data, with periodic trend analysis implement corrective actions plans
13. Create appropriate MIS reports

1. Emergency Response & Crisis Management

1. Creation, updating, exercising and maintenance of Crisis Management organization and plans.
2. Plan and execute various tests & exercises
3. Follow Emergency Response and Crisis Management guidelines to handle security incidents and crises.
4. Liaise with state authorities, police, Law Enforcement Agencies (LEAs) and emergency services on a day-to-day basis, during mock exercises and real-life incidents and crisis situations.

Focus Areas

• Exemplary written and verbal communication, including ability to write reports and returns on both routine and Adhoc basis.
• Inter-personal collaboration skills to work with varied stakeholders across organizational levels.
• Disciplinary approach towards security management
• Ability to train and impart awareness to motivate the core security team as well as employees.
• Unblemished track record and high levels of personal integrity.
• Exemplary team motivator and genuine team player

Key Stakeholders

• Zonal Security Manager (Solid Line Manager) or Regional Security Manager
• Regional Business Operations Managers
• HR, Facility, Safety, Logistics, Legal, Ethics & Compliance, Risk
• Local & Regional Security team members
• Local authorities & law enforcement agencies

Job Requirements

• University degree level or equivalent through experience and professional certification.
• Completion of professional security certification training e.g. PSP, TAPA or equivalent is desirable.
• Minimum 3 to 5 years experience in security-related profession with logistics operations
• Experience in implementation of security projects/programs in allocated AOR.
• Extensive and up to date knowledge of logistics security operations, standards and technology.
• Experience in managing or coordinating security investigations of complex nature.
• Knowledge of information security processes and systems.
• Experience in security auditing.

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Keyskills :
salesmisaccountstatbankingbias for actionroot cause analysisinteractive creative directionroot causefire fightingaccess controltrend analysisloss prevention