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Job Location | Lucknow |
Education | Not Mentioned |
Salary | Rs 4.5 - 10 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Back Office OperationsOperations Management / Process Analysis |
EmploymentType | Full-time |
Job DescriptionRoles & responsibilities of Operations ManagerManage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with companys policies and applicable laws.Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.Requires a bachelors degree in area of specialty . Familiar with a variety of the fields concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.Responsibilities:Recruit, select, train, assign, schedule, coach, counsel and discipline employeesCommunicate job expectations; planning, monitoring, appraising and reviewing job contributionsPlan and review compensation actions; enforcing policies and proceduresContribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trendsForecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actionsDevelop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shippingAnalyze process workflow, employee and space requirements and equipment layout; implement changesMaintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulationsUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsAccomplish operations and organization mission by completing related results as neededMeet or exceed operations labor budget expectationsManage staff levels, wages, hours, contract labor to revenuesResponsible for all department managers and supervisors, with review/approval responsibility for all operations employeesRun a safe, injury/accident free workplaceResponsible for all aspects of vehicle and heavy equipment rentalsManage relationships with key operations vendorsTrack vendor pricing, rebates and service levelsReview and approve all operational invoices and ensure they are submitted for paymentCommunicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaintsWork closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.Communicate all operating policies and/or issues at department meetingsWork closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expensesCommunicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulationsOperations Manager top skills & proficiencies:LeadershipConflict ManagementBusiness NegotiationOrganizationDecision-MakingPeople ManagementData Entry SkillsData Processing SkillsDependableReporting SkillsDeadline-OrientedBudget DevelopmentCritical Thinking and Problem Solving SkillsPlanning and OrganizingCommunication SkillsPersuasivenessInfluencing and LeadingDelegationTeam WorkNegotiationAdaptabilityStress ToleranceFor further information contactHR.NISHA9818821639careersadvisor131@gmail.com
Keyskills :
information flowequipment layout storagemanagement reporting problem solvingcorrective action behavioral trainingemployee motiva