Guest Service Associate Front Office

2.00 to 6.00 Years Lucknow 23 Mar, 2019

Job Location	Lucknow
Education	Not Mentioned
Salary	Not Disclosed
Industry	Hotel / Restaurant
Functional Area	ront Office / Guest Relations
EmploymentType	Full-time

Job Description

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Respond to special requests from guests with unique needs.
Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Keyskills :
housekeeping front desk front office

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