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Certifier Route Process Trainer

3.00 to 5.00 Years   Lucknow   28 Dec, 2019
Job LocationLucknow
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

- Product Training to Promoter, TL, ASM, Distributers- Handset Training (about different OS)- Newly lunch Product Training. - Soft Skill Training to Promoter- Store Visiting- Daily reporting to concern personBranch Training Manager (NCR) Key Responsibilities- Class Room Training- Route Training.- New Lunch Product Training- Sales Training- MR/RR/ Retailer Training- Distributors Training- Soft Skill Training Key Responsibilities- Product Training to Promoter.- Handset Training - Newly lunch Product Training.- Sales Training - Soft Skill Training to PromoterObjective of a RT:A Route Trainer (RT) would be the interface of Nokia to its Customers in terms of imparting training related to both Product (Feature and Benefit Based Information) and Soft Skills. They would be the enabler for Nokia customers to acquire and harness skill sets which would drive unparalleled buying experience amongst Consumers.- Train (both product and soft skill)- Promoters- Induction Training of new joinees- Shop Boys and Dealers- the Right Breed of Promoters - Participate actively in the selection of right candidates along with the Sales Team- Help create a talent pool in the system for higher productivity.- Flexi / Festival Promoters- Nokia Care Executives- RDS & MD Sales Executives- OT-group Training- Provide Market Intelligence - Competition Activities- Market Opportunities - Nokia and Competition Visibility and Branding- Market Research- Competition Portfolio/New Offers- Activities around the ecosystem related to technology/features etc- Aid in evaluating Evaluating the Promoters through Mock Call scores sent weekly.- Analyzing the Aptech Feedback & update promoters accordingly.Other Activities :- Preparing Know Your Competition (KYC), Know Your Technology (KYT) & Know Your Applications (KYA).- Doing proper R nD, refreshing the promoters & dealers with new updates, trouble-shooting.Salary2 Lac 50 Thousand To 3 Lac 50 Thousand P.A.IndustryIT Software - TelecomWork Experience3 - 5 YearsQualificationAdvanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.C.A, B.Tech/B.E, Other Master Degree, M.C.A, M.B.A/PGDM,

Keyskills :
trainingcustomer service process trainingcustomer relations qualitytalent pool sales trainingproduct training

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