hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Bpo / Kpo US shift

0.00 to 3.00 Years   Lucknow   22 Jun, 2019
Galaxy Resource Pvt Ltd Hiring For
Job LocationLucknow
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

  • Has strong communication skills ensuring clear, direct and appropriate
  • communication at multiple organizational levels
  • Has proven ability to design and implement productivity and quality improvement programs
  • Has high result orientation, readiness to take challenges and ability to work under pressure to meet
  • deadlines
  • Is enthusiastic, motivated, positive, results-focused with CAN DO attitude
  • Has strong analytics, ability to work with people to gather information and make formal / structured
  • presentation to management / customersResponsibilities:
  • Demonstrate any applications to be deployed and educate customers on all features and functionality;
  • Use analytical and quality assurance tools (e.g. process diagrams) to identify customer problems,
  • gather supporting data, and recommend process improvements;
  • Analyze customer problems and call drivers in an effort to identify opportunities and more efficient
  • methods
  • Analyze content and implement best practices for more effective searches, usability, and solution
  • effectiveness
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective clients
  • Promote the companys products/services addressing or predicting clients objectives
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines
  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and support
  • Build long-term relationships with new and existing customers
  • Develop entry level staff into valuable workforce
  • Manage client deliverables through in-house resources and partners to meet or exceed Client SLA
  • Ensure adequate staffing in accordance with project plans
  • Review SLA delivery with clients and team leaders
  • Define integrated operational information to reflect ongoing progress.
  • Define appropriate controls on the process to ensure that business objectives are met
  • Understand complete operational decision-making impact and cost in delivery of the business
  • process.
  • Carry out integrate planning and execution along with appropriate financial information to ensure that
  • operational leading indicators can be used to predictably deliver financial performance.
  • Liaise with client counterparts on process and metric related issues
  • Identify areas of improvement in the process and take measures to constantly improve the product /
  • team performanceAddress - 2nd Floor PC jain building,Near Levana Suits, 18 Madan Mohan Malviya MargPrateek - 9161276099Priyanka - 7905624178Vandna - 7755059366Email us at - prateek@grplindia.com / dailyrecruiter004@gmail.com

Keyskills :
sowresearchstaffingdesignstrategycommunicationassurancequalitysalesslaevelmeetingsbusinesscontractsimprovementplansprojectsatisfactionplanningentrystatementsgrowthworkstrongskillscustomerrecords

APPLY NOW

Bpo / Kpo US shift Related Jobs

© 2019 Hireejobs All Rights Reserved