| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Production |
| EmploymentType | Full-time |
Good communication skills in English & Hindi - Logical reasoning and problem solving abilities - Basic understanding of the Operating systems - Basic understanding of the components of a computer - Excellent soft skills and customer handling skills - Basic wired and wireless home networking standards and protocols - Support customers with HP product via voice - Problem solving and resolving customer needs - Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving - Developing customer rapport and ensuring that customers have positive image of the company - Demonstrate strong work ethics by maintaining confidentiality of information - Ability to learn and apply detailed procedures - Working effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations - Probing and discovering customers true needs and understand customer view point - Ensuring proper and clear communication in a concise manner, using correct vocabulary, grammar and sentence construction - Strong knowledge and skills in PC- Operating systems, PC peripherals, Hardware, Internet, home networking and MS office - Handle complaints and objections affectively without escalation. - When required schedule follow up interactions with customer with unresolved problems to keep the customer informed and ensure resolution. - Transfer incorrect customer contact to the correct department- Any undergraduate, graduate, post graduate & diploma (Diploma or degree, preferably in either computing or electrical engineering, and/or equivalent industry experience) - Total Experience - 0-2 years of experience. Previous experience in the customer service / hotels, airlines or call centre is preferential. - Age between 18 yrs - 45 yrs.,
Keyskills :
engineeringphpmanagementjavasoftenvironmentoperationsfficeelectricalskillspeople