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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.0 Lakh/Yr |
Industry | Pharma / Biotech |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Hiring immediately for Inbound Technical Support Process For US Shift. Come work as a Tech Support Associate at a Growing Company that offers great benefits with lots of Opportunities!! Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software. Candidate Profile: Must Have Experience in Outbound Tech Support for more than 6 months- 1 year Must know how to close their own calls. Must have good convincing and sales skills. Knowledge about BLUE SCREEN ERRORS and POP UP CALLS. Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, I- phone, I- pad. Salary:Rs.15, 000- 22, 000/ month(fixed) Huge Incentives Shift : US Shift Benefits and facilities: Fixed Salary on 1st of every month In Salary Account Huge Incentives. 24 leaves in a year comp offs bday leavesDaily/ Monthly Incentives Spot Incentives No Extension of Shift Timings Medical benefits Salary: Not a bar for a right candidate.,
Keyskills :
technicalsupport customerrelations banking microsoftaccess requirements bluescreen inboundcalls behavioraltraining mac bar pop comp sales email salary offers selling outbound benefits edical