System Administrator

Job Description

Why work for Brennan At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. Because of this approach, we have now become the largest Australian owned systems integrator in Australia. Brennan offers an excellent remuneration package and benefits including:

• A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!
• Discounted IT hardware and software products
• A strong culture underpinned by values that are truly lived every day
• An environment that embraces learning and development of all employees
• Flexibility to work in the way that brings out the best in you
• Plenty more ...

: Purpose To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way.and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. Key Responsibilities

• xc3x98 Maintaining/contributing to KMS for client and internal team, for both technical & processes
• xc3x98 Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations
• xc3x98 Understanding of O365, Mimecast, Intune, Azure integration
• xc3x98 Manage security settings on Microsoft ATP
• xc3x98 Knowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc.
• xc3x98 Ability to perform initial investigation on security breach alerts
• xc3x98 Vendor Management (hardware and Software vendors xe2x80x93 HP, Dell, MS, VM, Citrix and others)
• xc3x98 Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par
• xc3x98 Administration of Windows Server, groups, group policies, DNS, DHCP
• xc3x98 Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault
• xc3x98 On premises backup alert management, monitoring and restoration
• xc3x98 Execution of maintenance tasks, App upgrades, patch escalations etc.
• xc3x98 Monitor, Investigate and escalate issues in timely manner as per escalation Matrix
• xc3x98 Ability to manage technical escalations from client/end user/internal team
• xc3x98 Migration of VMxe2x80x99s from on premise to cloud
• xc3x98 Basic understanding of SQL, maintenance plan, backup
• xc3x98 Understanding of certificate management on appliance, servers, websites
• xc3x98 SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers)
• xc3x98 Smooth and timely customer engagement
• xc3x98 Disk, CPU, Snapshot management provisioning
• xc3x98 Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity
• xc3x98 Manage understand Failover Cluster, NLB
• xc3x98 Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely
• xc3x98 Manage windows update compliance.
• xc3x98 Antivirus Management, Sophos, Defender.
• xc3x98 Routine firmware upgrades of Physical Servers.
• xc3x98 Capacity planning and management
• xc3x98 Patching ESXi hosts and vCenter updates
• xc3x98 Basic know how of linux
• xc3x98 Availability during critical outages impacting multiple functions
• xc3x98 Maintain the performance level and upkeep virtual, physical infrastructure
• xc3x98 Working within the team to develop processes to enable Automation, Orchestration, and enhance existing services
• xc3x98 Knowledge of vulnerability management and critical remediation
• xc3x98 Change management, performing RCA and able to clearly articulate the actions/outcomes

Desired Experience: 2-5 yrs. minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in MS IT provider / IT Companies. Key Competencies:

• xc3x98 Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.
• xc3x98 Must have secondary and tertiary technical skills.
• xc3x98 Should have experience in VM Deployment, VM Migration, managing host clusters
• xc3x98 Extremely high-level attention to detail with methodical troubleshooting process
• xc3x98 Independent time management skills
• xc3x98 Good verbal and written communication skills
• xc3x98 Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers
• xc3x98 Demonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration)
• xc3x98 Proactive vs Reactive approach
• xc3x98 ITIL Service Management Foundation accreditation

Essential Skills:

• xc3x98 Windows Server including 2016/2019, DNS, DHCP, Group Policy
• xc3x98 Active Directory 2012 and above
• xc3x98 VMware / Virtualization (Hyper xe2x80x93 V, VMware)
• xc3x98 O365, Azure Administration

Desired Skills:

• xc3x98 Exposure to Backup tools like Veeam/Commvault/Backup exec
• xc3x98 Windows Administration certifications 2012 and above
• xc3x98 Exposure to SAN /NAS
• xc3x98 MS Azure and Office 365 Administration
• xc3x98 Symantec Endpoint or McAfee or Sophos or SentinelOne or CrowdStrike
• xc3x98 Exposure to Blade servers and configurations
• xc3x98 ITIL Foundation and ServiceNow ITSM tool

Brennan IT is an equal opportunity employer.