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Quality Analyst

1.00 to 6.00 Years   Kochi,Chennai, Mumbai City   01 Aug, 2024
Skywings Advisors Private Limited
Job LocationKochi,Chennai, Mumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Candidates should have an experience into the following:-International Voice/Blended process-Have an experience into customer service-BPO industry preferred-7QC tools, RCA and Feedback sharing strategiesWorking days: 5 Days working and 2 days rotational offWork timings: US shifts (Rotational)

Keyskills :
customer servicecall monitoringquality controlquality managementvoice process

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