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Client Support Specialist

1.00 to 5.00 Years   Kochi,Other Kerala   27 Jun, 2024
CloudCity
Job LocationKochi,Other Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    We are seeking a detail-oriented and customer-focused Client Support Specialist to join our team. The successful candidate will be responsible for managing various customer support and content-related tasks.Key Responsibilities: Reply to support emails and tickets in a timely and professional manner Curate content for various platforms Respond to social media queries and engage with our online community Handle additional processes as assigned by the team Required Skills: Excellent written communication skills Strong customer service orientation Ability to multitask and prioritize effectively Proficiency in using email, ticketing systems, and social media platforms Attention to detail and ability to follow established processes,

Keyskills :
ticketing systemsExcellent written communication skillsStrong customer service orientationAbility to multitaskprioritize effectivelyProficiency in using emailsocial media platformsAttention to detail

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