Client Relations Specialist

2.00 to 6.00 Years Kochi,Other Kerala 01 Jul, 2024

Job Location	Kochi,Other Kerala
Education	Not Mentioned
Salary	Not Disclosed
Industry	Education / Training
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As a Client Relationship Specialist at Stockind Academy, you play a crucial role in building and maintaining strong relationships with our clients. Your focus is on ensuring client satisfaction and providing exceptional service. Here are the key responsibilities: Client Engagement: You will be the primary point of contact for our clients. Your goal is to understand their needs, address inquiries, and provide personalized support. Client Support: Youll assist clients with any questions related to our stock market courses, enrollment procedures, pricing, and schedules. Your expertise will guide them through the process, ensuring a smooth experience. Operational Guidance: As a specialist, youll provide in-depth operational support to our clients. This includes helping them navigate our platform, access course materials, and manage their accounts. Relationship Building: Youll foster trust and rapport with clients by actively listening to their concerns, addressing issues. promptly, and offering solutions. Building long-term relationships is essential. Market Insights: While not providing financial advice, youll educate clients about investment strategies, market mechanics, and trading tools. Your insights will empower them to make informed decisions.Qualifications: Strong communication skills Customer-centric mindset Knowledge of stock market basics (optional) Ability to handle client inquiries with professionalism and empathy Opportunities for growth and career development. Collaborate with industry experts and passionate learners.If you thrive in a client-focused environment and have a passion for the stock market, we invite you to be part of our Stockind family,

Keyskills :
Strong communication skillsCustomercentric mindsetKnowledge of stock market basicsAbility to handle client inquiries with professionalism

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