Account Management

Job Description

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, wed like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run. Responsibilities
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Keyskills :
communicationrelationshipanalysismanagementcustomersalesforceplanningmarketcrmexcelnegotiation