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Sr. Exec. Store

5.00 to 7.00 Years   Kanpur   25 Apr, 2019
Vodafone
Job LocationKanpur
EducationNot Mentioned
SalaryNot Disclosed
Industryelecom / ISP
Functional AreaInventory / Warehousing
EmploymentTypeFull-time

Job Description

  • Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vodafone store
  • Ensure and monitor quality of acquisition through the store Revenue
  • Deliver revenue targetsfor the store
  • Increase revenue per footfall by aiding customers purchase decisions RoI Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service Manage churn and achieve customer satisfaction for walk-in customers Store Management
  • Ensure adherence to store processes in terms of documentation and systems
  • Ensure infrastructure / store upkeep
  • Maintain availability of stock at the store while adhering to norms
  • Ensure appropriateplacement of pop-ups and product displays at store Marketing
  • Execute marketing, branding and promotion activities
  • Ensure fliers/ brand POS are availableat store
  • Resolve channel-specific issues within specific timelines People
  • Resolve store-specific issues within specific timelines
  • Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
  • Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance
  • Ensure that the HSW norms are adhered to KPI:
  • Achievement of all KPIs Achievement of key financial targets (Revenue, RoI) at a store level Execution of allstrategies and plans in the store Development and retention of team membersin the store Competencies:
  • Critical Success Factors
  • Continuous Learning &Empowering
  • Talent Building Team Commitment
  • Leads Decision Making & Delivering Results Threshold Functional Competencies
  • Products, Services and Technology Knowledge
  • Consumer Differentiating Functional Competencies
  • Sales Planning
  • Forecasting Solving Problems
  • Experience 1- 5 years Experience of retail store and customer relationship management Revenue Target achievement and cost management
,

Keyskills :
forecastingbrandingacquisitionretailpromotionsmanagementvasstorecomplianceustomerservicerelationship

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