Opening For Counter Staff ( Fashion Consultant )

Job Description

Job Description of ROMT/Fashion Consultant/Sr.Fashion Consultant-EBOJob Title: Retail Operations Management Trainee/Fashion ConsultantReports Into: Floor Manager/Asst Store Manager/Store ManagerDate of Creation: 30th July 2016Job Purpose:- To contribute towards the KPIs of the store and contribute towards the organization objectivesCustomer Service:-

• Provide customer service by being up-to-date with latest fashion trends while maintaining a timeless knowledge of fashion principles
• Assist customers in creating complete ensemble

Increase Sales:-

• Accountable for achievement of individual sales target and daily tasks assigned.
• Responsible for securing and growing client base through generating or pursuing leads.
• Upselling and focus on basic KPIs ensuring increased overall customer satisfaction and store profitability.

Floor Engagement:-

• Replenishment (tables, racks, shelves, walls) as per the brands standards on colour blocking, size, styles etc
• Ensure the store including back-office is maintained at all times, by taking care of all hygiene and cleanliness standards

Knowledge, Skill & Experience:-

• Education: Preferably Graduate
• Age: 18-26 years
• Min Experience: Preferably 1 year of experience in fashion

Soft Skills:-Customer Service:- Listening to the customers needs and understanding each individual client in order to personalize suggestions to the clients preferences and personal style, body type, price range and the occasion for which the customer is dressing.Accountability:- Holds self, accountable for the deliverables assignedCompliance:- Complies with established control systems / rules / SOPs.

Keyskills :
retailconsultinginventory managementback officeoperations managementfashionbasicoperationscaresowcustomer servicecontrolvisual merchandisingmanagementretail operationscustomer satisfactionensembleracksupsellingsalesstatementswork