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Customer Support Technical support Domestic & International MNC Jaipur

0.00 to 4.00 Years   Jaipur   27 Apr, 2019
Conscious Foundation
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

HiWe are hiring for candidates who can join us on an immediate basis or with a minimum notice period.Kindly share it with your known as well.What we are looking for :

  • Excellent English communication
  • Quick / Immediate joiners
  • Any graduate or undergraduate
  • From anywhere in India, OK to work in Jaipur
  • OK to work in night shift
What we areOffering :
  • Excellent package
  • Amazing & alive working environment
  • Quick career growth
  • Ticket reimbursement upto Rs 700 for candidates from outside Jaipur
  • Free guest house for upto 15 days
  • One time bonus upto Rs 10,000
  • Interviews over phone
  • Offer letter over email
  • Comebe a part of growth
To provide world class service to all small business customers in a customer-centric environment.Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.Assisting customers with inquiries while providing consultative support and recommendations.Document in detail all interactions with customers.Effectively articulate complex information to a variety of technical and non-technical customers.Educate customers on products. Help customers to be successful.Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross-selling products and services.Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.CTC offered: 13k-25k/pmLocation: JaipurWorking days: 5.5----------Interested kindly share your resumecareer@consciousfoundation.in |9887380087 - Call/whatsappWebsite: www.consciousfoundation.in

Keyskills :
assurancesupportmultiplemicrosofthiringtoolsbpoqualitycommunicationenglishc++mailkposellingetentioncustomerofficeusprocess

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