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Front Office Executive

0.00 to 1.00 Years   Indore   04 Aug, 2019
Swastika Institute Of Higher Education & Technology
Job LocationIndore
EducationNot Mentioned
SalaryRs 50,000 - 6 Lakh/Yr
IndustryEducation / Training
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.Responsibilities:

  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hardcopy filing systems for all partners
  • Make travel arrangements and schedule meetings based on all partners itineraries
  • Deal with bookings by phone, e-mail, letter, fax or face-to-face
  • Complete procedures when Guests arrive and leave.
  • Take and pass on messages to Guests
  • Deal with special requests from Guests
  • Answer questions about what the hotel offers and the surrounding area
  • Deal with complaints or problems
  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain event calendars
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file and maintain paper or electronic documents and records
  • Handle incoming and outgoing mail

Keyskills :
administrationrontofficemsofficefrontdeskreceptiondataentry

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