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Job Location | Hyderabad / Secunderabad, Telangana,India |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other |
Functional Area | Not Mentioned |
EmploymentType | Full-time |
Process Managementa. Understand and review the process and proceduresb. Clarity of processes / procedures and awareness amongst the users. c. Implementation of effective controls to avoid probable financial loss.d. UAT for all the system enhancements. e. Compliance to the regulatory requirements.f. Seek feedback from CPU / Branch users, other related departments, and audit.g. Reiteration of processes/procedures h. Support WBO branches for user queriesi. Review Record Management @ branchesj. Review Time and Motion for Operational Activities basis changes in Systems / Enhancements / Processesk. Review Outsourcing activities at Ops Locationsl. Five S Certification for Operations Issuance and Monitoring of Compliance to standards System Enhancements Review and understand the system requirement. Review system requirements with users, RBCU, Audit Co-ordinate with BTG and Perform UAT of requirements Communicate detailed actionable to users Projectsa. Understand the pain area in operations processingb. Ascertain impact on WBO processesc. Raise issues & concerns for clarity with seniorsd. Liaise with Product, IT, Audit for sign-offe. Implement for WBO with clear guidelines Interaction with Other Business Unitsa. Represent WBOb. Drive for solution to the common issues.c. Improvement in Customer service.d. Authorised Signatory Portal Updation and issuance of Signatory Codes Branch Visitsa. Hands on experience & process reviewb. Understanding of new requirements & user feedbackc. Sharing of Best Practices which can be implemented across locations. Branch Monitoringa. Review Branch Performance via Audit / Process Audit / Concurrent Audit reportb. Review process changes basis feedback from Audit / process Auditc. Review of suspense accounts to ensure process complianced. Review of Frauds and re-engineer processes to curtail gaps if any.e. Cost Monitoring for Branchesf. Tracking of Visits for Branch seniorsg. Review / Compilation of Scorecard for Operationsh. Review / Compilation of Norming for Operations Team Managementa. Leave Managementb. Monitoring of Training Skills Banking Product & Process KnowledgePlanning and Organizing SkillsCommunicationKnowledge of Competition & Current trends in financial Industry.