Technical Enablement Specialist

Job Description

Technical content lead, Kyndryl Resiliency Orchestration Primary responsibility to plan, create and deliver technical content for the product and related offerings Works closely with product managers, architects and engineering teams to understand content needs Collaboratively creates and updates technical content of different types, including training material, in an iterative manner with quick turnaround Understands and empathizes with various users of technical content across sales, support, services and partners Adheres to industry and company best practices and standards for technical content Tracks effectiveness and adoption of content and is able to make course corrections as required Required Technical and Professional Expertise Primary responsibility to plan, create and deliver technical content for the product and related offerings Collaboratively creates and updates technical content of different types, including training material, in an iterative manner with quick turnaround Understands and empathizes with various users of technical content across sales, support, services and partners and is able to effectively communicate with all these users through content Understands modern methods of content creation and adheres to industry and company best practices and standards for technical content Tracks effectiveness and adoption of content and is able to make course corrections as required Preferred Technical and Professional ExperienceIndependently understand, plan, execute and deliver technical content for sales, support, services and partners 6 years of proven experience in technical content creation including technical whitepapers, technical briefs, brochures, blogs, web-content, datasheets, client presentations for software products Proven technical content creation expertise working in conjunction with software product/services teams Proficient in translating complex technologies/concepts into easy-to-understand content with creativity Strong ability to story tell with clarity and impact Eye for detail with ability to understand software products and technologies and convert them into content for consumption by sales, services and customers Excellent communications and interpersonal skills At least 5 years experience working in IT/software domain Strong multi-tasking skills with ability to prioritize in a dynamic environmentBachelors Degree in Engineering At least 5 years IT industry work experienceRequired EducationBachelors DegreePreferred EducationMasters DegreeEducation: Any GraduateIndustry: IT-Hardware/Networking, Telecom

Keyskills :
orchestrationsoftware developersoftware domain