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| Job Location | Hyderabad/ Secunderabad (Andhra Pradesh) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | IT-Software |
| Functional Area | IT Software - Operations/ Support Services |
| EmploymentType | Full-time |
Roles User End Support - Identifying, diagnosingand resolving the level one issues in computer hardware and software in a mainframe system such as laptops and PCs. Installing and upgrading hardware, software and providing complete assistance while configuring hardware, software and peripherals of the end user systems. Providing general desktop support, project coordination, imagingre-imaging PCsand laptops. Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails or in person. Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc. Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same. Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
Keyskills :
Infrastructure ManagementDesktop Management