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| Job Location | Hyderabad/ Secunderabad (Andhra Pradesh), Kolkata (West Bengal), Mumbai (Maharashtra), Noida/ Greate |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not mentioned |
| Functional Area | 1 |
| EmploymentType | Full-time |
Essential Functions/Core Responsibilitiesr r Coordinates as smart hands with different portfolio and engineering workgroupsr r Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxesr r Perform hardware and software upgrades to peripheral equipmentr r Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clientsr r Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and systemr r Perform site maintenance and safety checks of assigned equipmentr r Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineeringr r Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as requiredr r Performs backup for the onsite serversr r Candidate Profiler r Bachelors Degree in related field from a four-year college or university with three to five years of relevant experience preferredr r Strong communication skills, both written and verbalr r Demonstrated ability to multi-task and meet timelines on deliverablesr r Self-starter, sense of urgency, and works well under pressurer r Strong attention to detailr r Proficient in Microsoft OfficeEducation: Any GraduateIndustry: IT-Software, Software Services