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Support Operations Administrator

2.00 to 5.00 Years   Hyderabad   11 Sep, 2020
Alliance Recruitment Agency
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

  • Understanding of IP subnetting, routing, switching and has knowledge of commonly used concepts, practices, and procedures with networking.
  • Experience in the deployment and maintenance of network equipment. Mainly Cisco routers, switches, access points, firewalls, and voice/video equipment
  • Test and evaluate wired and wireless network systems using management tools to eliminate problems and make improvements
  • Demonstrate analytical and long-term resolution-oriented problem-solving skills
  • Perform Root Cause Analysis (RCA) on issues
  • Create/modify technical and procedural documentation for various systems on a regular basis
  • Must be able to think creatively and have strong troubleshooting abilities
  • A positive customer service attitude
  • Provide level 1 and 2 support via a ticketing system, in-line with our service level agreements
  • The other areas of opportunity on the team consist of Linux Administration, AD/Exchange Administration, ERP & DB Administration, and Infrastructure for which we currently have resources to cross-train with
Location: HyderabadState: KarnatakaPostalCode: 40Recruiter: Moshin MansuriCreated Date: 10-01-2020Industry: IT SoftwareSalary Range: As Per Industry Standards.Openings: 1,

Keyskills :
procurementsalesaccountsbasisbillingroot cause analysisroot causecisco routersLinux AdministrationADExchange AdministrationERPDB Administration

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