Process Associate - Content Moderation - Telugu + English

0.00 to 4.00 Years Hyderabad 02 Dec, 2022

Job Location	Hyderabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other SoftwareSales / BD
EmploymentType	Full-time

Job Description

Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers

Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Read/Write in English & Hindi Language

Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Keyskills :
customer relationsinsurancequalitysalessapcustomer focuscustomer service

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Process Associate - Content Moderation - Telugu + English

Job Description

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