Principal Program Manager Lead

Job Description

What if you could influence how to motivate Sellers to achieve company strategy for a multi-billion dollar business Does the thought of simplifying complex business processes using actionable intel bring out your creative side Do you have the technical chops to dig deep into cloud, mobile and enterprise integration technologies and deliver mission critical enterprise services The Corporate Functions Engineering organization (CFE) as part of Corporate Services Engineering and Operations (CSEO) leads the massive, complex, and mission critical financial and workflow experiences that support Microsofts ability to do business. We run Microsoft! Our challenge is to create and demonstrate world leadership in the digital transformation of corporate finance and professional services. Our scope includes consulting and support services, procurement and payment, indirect and direct tax, general accounting, treasury, external relations, and more. Our financial systems and experiences must grow to meet tomorrow s challenges. But wait, there s more! We are accelerating Microsoft s growth by radically transforming our financial and workflow experiences to be the most scalable, agile, intelligent and compliant in the world. We work on the premise that our experiences are consumer grade and showcase the best of the Microsoft technology and user experience stack.The Incentive Compensation Engineering team within CSEO builds engineering tools and systems for the Worldwide Incentive Compensation group enabling them to manage the incentive compensation programs for over 25,000 sales professionals around the world. You will be leading the Incentive Compensation Engineering PM team. As a PM Leader you will identify, document, prioritize, and communicate the work that our engineering teams need to deliver based on quantifiable value to Microsoft. Core job responsibilities include:

• Driving strategic insight to industry best practices, trending and benchmarking, and market research;
• Leading a team of high-performing product owners to deliver end user & platform features;
• Collaborating with business partners and engineering teams to drive positive and impactful business outcomes that align to quantifiable business metrics.

You would join the team as a PM Leader to help us creating winning solutions for Worldwide Incentive Compensation. This is a people management role and you ll have immediate impact by:

• Deeply understanding how Microsoft Incentive Compensation functions and how we can optimize operations and enable future strategy, including quality & timely insights built on a high speed, high scale tech stack
• Driving a service vision and definition (as well as key success criteria), arriving at business outcomes and roadmap definition, defining system roadmap required to meet core business outcomes, and creating high quality Epics & scenarios to deliver on those outcomes.
• Provide thought leadership on how epics and scenarios will be implemented across multiple systems and organizations
• Being hands-on, bring innovative approaches that continuously improve our ability to deliver faster, better and cheaper solutions while reducing the time and cost to build solutions and on-board with highest quality
• Developing and sustaining strong working relationships with business, application program managers, software engineers, services engineers, vendors and Engineering peers.

People Management:

• Build a strong engineering PM organization who can set & drive a bold vision and mission for the organization
• Lead a high-performing Product Owner team with strong partnership across business and engineering stakeholders
• Support team members career growth through mentoring, succession planning and working to find appropriate growth opportunities for employees
• Drive recruiting and staffing required to meet desired business outcomes

, Required Qualifications:

• Solid understanding of the Sales Compensation process and the broader Sales process for enterprises
• Strong candidates should have 12+ years of experience in system implementation, process analysis, and enterprise level services/systems.
• 5+ years with product/program management or product design experience working with partners in non-engineering organizations
• At least 2+ years as a people manager
• Strong self-learning ability, entering new domains, managing through uncertainty in an agile environment
• Good basic understanding/experience of application programming
• Solid understanding of computer science fundamentals and statistical concepts
• Good understanding of database fundamentals and concepts
• Sound judgment, decision-making skills, and ability to work under continual deadline pressure
• Love pushing for clarity in communication and can explain large, complex systems, in simple-straightforward language. Strong communication skills (verbal, written, and presentation)
• A minimum of a Bachelor s degree in Computer Science or Engineering, or a related field, or equivalent alternative education, skills, and/or practical experience is required, MBA preferred

Preferred, not required:

• Passionate problem solver who continuously strives to make things better
• Enjoy wearing multiple hats and digging in to make things happen. Equally comfortable articulating the big picture and refining the small details
• Customer and data obsessed, always learning and refining your scenarios to deliver maximum business impact
• Experience working in a global delivery model

Keyskills :
project managementdelivery management direct taxsales process product designmarket research support servicesprocess analysis