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Microsoft Windows Desktop Management Infrastructure Consulting Practitioner

4.00 to 6.00 Years   Hyderabad   23 Mar, 2023
Accenture
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Project Role :Infrastructure Consulting Practitioner
    • Project Role Description :Support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis.
    • Management Level :10
    • Work Experience :4-6 years
    • Work location :Hyderabad
    • Must Have Skills :Microsoft Windows Desktop Management
    • Good To Have Skills :No Technology Specialization
        • Key Responsibilities : a Respond to the incidents reported by customer through voice email chat and Self Service b Identify investigate and diagnose the issue resolve or assign the incident to right assignment group c Provides resolution to customer based on in scope processes d Follows the incident life cycle as defined by process
        • Technical Experience : a Incident management and usage of ticketing tools b Knowledge on O365 MS OFFICE Suite Active Directory Hardware and Software related troubleshooting skills c 1 Year of relevant experience
        • Professional Attributes : a Excellent verbal and written communication skills with email etiquette b Good problem solving and analytical skills c Excellent customer service skills
        • Educational Qualification : Graduate
      • Additional Information : a Ability to work with or without direct supervision b Comfortable to work in different shifts
    ,

Keyskills :
data centerticketing toolsactive directoryanalytical skills

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