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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Localization team as Localization Specialist. You will primarily be responsible for driving increased data quality and solving challenging operational business goals. You will utilize data and develop creative processes to improve your team s performance.You will directly work with operations management and tech teams to develop scale-able, long-term solutions which will have a significant impact on Marketplace teams.Are you up for the challenge Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance.1. Responsibilities Ensure maximum customer satisfaction by delivering best quality output/classification. Should be able to differentiate different products that can be classified under one category/group in a specific Marketplace Should be able to understand the different sub-categories of the products & apply specific guidelines Align to a given SOP and execute key critical tasks with accuracy & responsibility. Be adaptive to work in a dynamic environment, as per business needs. Proactively identify areas of improvement and partner with management to own & drive those changes, Bachelor degree (preferably in Computer Science or Business/Commerce) and 2+ years of relevant working experience Sound knowledge on Microsoft Office (especially MS Excel) applications Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required. Attention to detail and high capability to work on different projects in parallel. Creative and analytical problem solver with a passion for operational excellence Advanced computer literacy in Microsoft Office (especially MS Excel) applications, VBA etc Interest in e-Commerce/Online business.
Keyskills :
challenging environmentoperational excellenceoperations managementreport generationcustomer satisfactionmicrosoft officedata qualityworking experiencecomputer literacy