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Inside Sales Specialist - Hyderabad

2.00 to 7.00 Years   Hyderabad   26 Dec, 2022
PERSONAL NETWORK Hiring For MNC Client of PERSONAL NETWORK
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    Post :- Business Development / Sales / Retention SpecialistExperience :- 2 yr to 10 years in Inside Sales / Sales / Business Development / Retention ProcessFor More details Contact Imme Uma @ hidden_mobile / hidden_mobileQualification :- 10+2 / 10+3 / Any Graduate/ MBARemuneration :- 3 Lakhs to 7.5 LakhsLocation :- BANGALORECAB :- 2 WAY CAB PROVIDEDSHIFT :-24 / 7 Rotational ShiftsRole: Retention Specialist (Senior Level based on experience)Department: Commercial Account ManagementWe are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers(internal and external) to find out what issues they are facing, how we may improve our process or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist is able to improve sales by creating lasting bonds with customers and sales partners.Retention Specialist Responsibilities:Communicating with customers and sales representatives.Analyzing customer behavior and process.Gathering information about customer complaints.Developing aggressive retention strategies based on findings (investigating).Negotiating with customers to renew contracts and retain business.Meeting with the sales team to propose customer retention solutions.Writing and presenting customer behavior/ findings reports.Building positive relationships with customers and business associates and internal teams.Retention Specialist Requirements:10+2 / 10+3 , Bachelors degree in sales, marketing, or related field.2+ years experience in a similar role.Excellent customer service skills.Strong conflict resolution and investigation skills.In-depth knowledge of sales and customer journey.Ability to remain calm and professional in stressful situations.Advanced communication and interpersonal skills.Empathy and patience.Advanced organizational skills.Detail orientedProficient in MS Excel, PowerPoint, VisioFor More details Contact Imme Uma @ hidden_mobile / hidden_mobile / Email us @ hidden_email

Keyskills :
digital marketingcold callingupsellinginside salessales processbusiness developmentlead generationconsultative sales

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