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Information Retrieval Officers

2.00 to 3.00 Years   Hyderabad   11 Aug, 2023
EZYACT SOLUTIONS PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities
    • Responsible for attending calls and providing information as requested by the caller,using a very user friendly software. Ensure that appropriate information is provided while taking a call. Ensure that the duration of the call is within the standardized Average Time Taken (ATT). Adhering to the quality norms.Work successfully in a team environment as well as independently, ability to successfully adapt to changes in their environment
    Skills Required
    • Excellent communications skills (Written and verbal) Fluency in English, Telugu and Hindi is must. Should be good in spellings ability to communicate correctly and clearly with all customers. Computer knowledge/ Skills,Ability to use a desktop computer system.

Keyskills :
business developmentsalesmarketing

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