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| Immediately Need System Engineer

0.00 to 3.00 Years   Hyderabad   31 May, 2021
Precision Group
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Preferably Male candidates only.JOB LOCATIONS : Hyderabad - BIBI NAGAR, YadagiriguttaPosition: System EngineerLevel: L2 SupportEmployment type: Full time Job Function: End User SupportIndustry: Information Technology & ServicesEducation: B.E/ B. Tech / Diploma / Any GraduateReporting to: Service Delivery Manager /Team LeadWindows Support: 24/7 & General ShiftExperience: 3 year to 4 years and Above Duration for Joining: Within 10 to 15 daysCommunication: Good in communication written and VerbalJob Profile:

  • The Objective of the Desk Side support is to provide support (at users end) for desktops, laptops, thin clients, Printers and Scanners.
  • The support shall be provided by visiting users desk and resolving the problem.
  • Install, upgrade, support and troubleshoot Windows Operating systems and Microsoft Office and any other authorized desktop applications.
  • Monitoring network issue and raising ticket with ISP vendors (TATA, Airtel, and Vodafone & Reliance).
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
  • Performs general preventative maintenance tasks on computers, laptops, Printers and any other authorized peripheral equipment.
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.
  • Performs work in compliance within specified warranty requirements
  • Configuring router and firewall in site locations.
  • Maintenance license of software.
  • Coordinating with Audio-conference vendor (Door Sabha).
  • When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the
  • Desktop Support Engineers will escalate the issue/problem to proper Site team for further support
  • Develop trends by monitoring and analysing incoming calls, problems and support requests
  • Interact with numerous computer platforms in a multi-layered client server environment
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email service application servers, and administrative systems
  • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
  • Troubleshooting network connectivity in a LAN/WAN, VPN environment
  • Requesting and coordinating vendor support
  • When the restoration is beyond the scope of the Desktop Support Engineer, the Senior Desktop Support Engineer will escalate the issue/problem to proper tier 3 support team member.
  • Develop trends by monitoring and analysing incoming calls, problems and support requests.
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Keyskills :
client servercomputer hardwarevpnfile serversmicrosoft officejavanetworkingservice deliverydesktop computersinformation technologythinoperating systemssupport engineersnetwork connectivityispsqldesktop supportapplication serverscustomer

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