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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Live Organization Values and Self discipline Demonstrates transparency and takes ownership for resolving problems Ensure 100% adherence to organization guidelines and procedures. (Zero Tolerance - Clear desk policy adherence, Transport NO Show, Timely Kronos updation, Workday handling). 100% adherence to compliance and control framework (review SOP, checklists, change management etc.) Timely updation and maintenance of error logs (both internal and external) Discuss on all errors within the team in the same month (peak periods) or fortnightly and address those with a proper action plan. Make sure all the issues get addressed / escalated as per escalation matrix and client on timely basis. All issues identified during processing properly documented and updated in relevant MIS. - On same day in Tracker Demonstrate STATE STREET values in all engagements and work ethics. Demonstrate individual contribution to increasing the quality and productivity of daily operations by driving the OE Standards and Behaviors in your day to day processes Ensure Leave planning as per defined protocols i.e. minimal unplanned leaves including sick leaves.Delivers Results and Drive Client values Meeting deadlines, revised deadlines set during urgent requirements also establishes an effective business plan that is aligned to broader business objectives Deliver an excellent service by meeting the monthly SLAs and other agreed STATE STREET targets. 99.9% Accuracy and 98.5% on Timeliness. Stretch target 100% on Accuracy and 100% on Timeliness. Ensure Monthly check ins are taking place with respective team lead or manager with score card. (Documented) All the communication and mails get addressed within reasonable time and are not left unattended. (other than open issues) Response on same day and if received after working hours, within 2 hours from beginning of next working day,
Keyskills :
daily operationschange managementcontrol frameworksopsetslasmatrixworkdaycontrolbusinessplanningprotocolsadherenceownershipmanagementoperationskronos