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Contact Center Technology Operations Application Support Engineer

4.00 to 6.00 Years   Hyderabad   08 Mar, 2021
Accenture
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Network / System Administration
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Hyderabad
  • Must Have Skills :Contact Center Technology Operations
  • Good To Have Skills :Contact Center Technologies Implementation
  • Job Requirements :
      • Key Responsibilities : The role could involve anything starting from making an attempt at selling services or products to sorting out customers issues with specific services and products Certain contact center agents might also be given the responsibility to sort out customers issues through postal and email communication
      • Technical Experience : 5 years
      • Professional Attributes : The role could involve anything starting from making an attempt at selling services or products to sorting out customers issues with specific services and products Certain contact center agents might also be given the responsibility to sort out customers issues through postal and email communication
    • Educational Qualification : btech
,

Keyskills :
sqlunixlinuxsql servertroubleshootingmail sortingcontact centersoftware engineeringprofessional servicesemailsoftwarebusinessstrategyoperationsconsultingcomponentsinnovationengineering

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