Computer Assistant

Job Description

We are searching for a talented computer assistant to monitor, diagnose, and resolve technical issues associated with a range of hardware and software systems. As a computer assistant, you will be required to help customers by setting up user accounts, installing operating systems, and provide training on new software programs, among other duties.To ensure success as a computer assistant, you should be able to efficiently troubleshoot and diagnose issues and have a broad knowledge of the latest developments in computer technology. An outstanding computer assistant can communicate technical language to customers in laymens terms and implement cost-effective solutions to technical problems.Computer Assistant Responsibilities:
• Responding to customer requests and emergencies as needed.
• Monitoring computer systems for malfunctions and errors.
• Performing maintenance and updates on hardware and software systems as needed.
• Installing new hardware such as computers, servers, and other peripherals.
• Installing and updating software such as MS Office, antivirus, and operating systems.
• Troubleshooting and diagnosing technical issues.
• Implementing repairs and updates based on diagnostic assessments.
• Generating error, diagnostic, and repair reports.
• Providing customers with training on the operation and maintenance of various computer systems.
• Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.
• In reference to your job application that we have viewed on a job-site, kindly send your resume/CV to us via hidden_email

Keyskills :
computer hardwarecomputer networkingcomputer operating