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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other SoftwareNetwork / System Administration |
| EmploymentType | Full-time |
Job Summary About Capability Network: If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 2,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Key responsibilities of the role: Contact center technology developer specializing in Cisco CVP IVR development and implementation in Cisco Understand contact center business requirements and design and build Cisco CVP based IVR applications Design, build and unit test applications on the Cisco UCCE Platform Closely work with application lead and delivery team for successful project implementations. Experience Minimum of 2-5 years of experience in design, development and testing of contact center solutions leveraging Cisco unified communication products like (UCCE, Self Service (CVP IVR), and IVR integration with Host and other third-party systems. Must have excellent understanding of Cisco CVP, Java, Webservices integration to build to an end to end IVR application Good to have Nuance Speech IVR integration knowledge Good to have requirements gathering and design expertise of contact center solutions,
Keyskills :
web servicesself service contact centermanagement consulting business requirementsrequirements gathering javadesign