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Bpo Trainer

1.00 to 3.00 Years   Hyderabad   22 Jul, 2022
GJ Solutions India Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Company Name : GJ SOLUTIONS INDIA PVT LTDDesignation : Process TrainerExperience : 2 To 4 YearsNo. of Positions : 2Gender : Male/FemaleNP : Immediate JoiningJob Location : HyderabadLanguages preferred : Telugu, Hindi & EnglishQualification : Any DegreeSalary : 2.0 2.5 LPARoles and responsibilities:
    • On time accurate delivery of Training NHT / Refresher etc.
    • Responsible for the certification of the new hire trainings.
    • Conducting process and product related training for NHT.
    • Coordinating with the Quality team to get inputs and add value to product/ process related trainings
    • Responsible for refresher training delivery to existing agents on the operations floor.
    • To create and publish regular training reports with management and clients (daily, weekly, and monthly)
    • Candidate should have decision making skills and analytical skills and good communication (verbal and written)
    Address:5th Floor-Pavani PrestigeRS Brothers BuildingAmeerpetHyderabad500006.

Keyskills :
bpo operationstraining modulescommunication skills

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