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Associate- Hyderabad, India

1.00 to 3.00 Years   Hyderabad   03 Apr, 2022
Wipro Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (International)Sales / BD
EmploymentTypeFull-time

Job Description

    Educating and assisting users on how to maintain security and safety while using client responsibly Develop and maintain a comprehensive understanding of the purpose of Trust Operations. Investigate complex situations and potential fraud surfaced in high volume queues Demonstrate ability to comprehensively document investigations Understand our risk systems and investigate account patterns through data analysis Maintaining high levels of confidentiality while performing investigations Demonstrate great judgement and be open to sharing what you know with others Roles & Responsibilities: Mandatory advanced English language skills: Written, Reading, Communication (spoken and interpretation). Education: Undergraduate/High School graduate, Bachelor and Diploma graduate. Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner. Ability to balance fraud prevention alongside a positive customer experience. Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities. Solution and outcome-oriented. Strong investigative ability, internet research, organizational, and analytical skills. Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies. Ability to remain calm in time sensitive situations; able to prioritize and respond to user and cross-functional team needs. Ability to remove personal bias to focus on fact-based investigations and remain impartial in sensitive situations involving users. Qualifications:,

Keyskills :
risk systemsdata analysisfraud preventioninternet researchcritical thinkingcommunication skillsriskbalancesecurityresearchanalysisanalytical

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