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Assistant Manager - Quality

3.00 to 12.00 Years   Hyderabad   24 May, 2023
Infosys Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    Responsible for Monitoring and ensuring Service Quality Plan adherence. Work in conjunction with the Team Leaders and the Operations Managers to ensure performance and quality standards are adhered. Conduct & facilitate Internal & External audit (Like ISO Audits, Independent Assessment etc.) Establishing & strengthening QC Practices as per process & business requirement. Support to QCs, TL & Managers in driving Quality Improvements Direct employees to ensure highest standard of quality so that the organization meets both internal and external requirements Tracking & analyzing customer complaints. Preparation of Table F, FMEA, SDQ Matrix, Quality Dashboards report etc.,

Keyskills :
salesmisaccountstatbankingcertified tips traineriso auditexternal auditservice qualityquality standardsisofmeamatrixbusinessoperations

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