hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

apply now for the post of Associate Vendor Manager

6.00 to 8.00 Years   Hyderabad   19 Jan, 2023
Amazon
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job summaryAmazon s mission is to be Earth s most customer-centric company. Our award-winning Customer Service team is a key part of that mission with a very clear purpose to prevent and solve problems, and delight customers. We are constantly innovating to raise the bar on customer experience. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customersKey job responsibilities Responsibilities include: Liaison with partner teams to manage productivity and quality metric performances for the assigned sites Daily and weekly operations management, including detailed reporting and metrics preparation Creates ad-hoc operational reports, status updates on a need basis and contribute to the development of reporting systems Responsible for KPI achievement and improvement, including the measures of performance, effectiveness, employee engagement and customer satisfaction Share operational and quality best practices across the Amazon Customer Service network Solve complex customer service issues and proactively prevent negative service trends, conduct root cause analysis and process standardization Develop and maintain strong working relationships with employees at every level in the company and with Customer Service vendors to identify, analyze and solve problems Demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and financial management Project Manager for new implementations Conduct all business with the highest ethical and professional standards, Bachelor s degree required; MBA or graduate degree preferred 6-8 years relevant supervisory/team handling experience at a AM/DM/Mgr. level, preferably in an outsourced environment An entrepreneur; you act and make decisions like an owner Strong organizational skills and attention to detail Strong communication, reading comprehension, and writing skills Ability to handle multiple priorities and to meet deadlines in stressful situations Strong technical and analytical aptitude Domestic and international travel required Ability to think big and influence across all levels of an organization Proven experience in project management

Keyskills :
root causeresource managementmanagement stylecustomer service

APPLY NOW

apply now for the post of Associate Vendor Manager Related Jobs

© 2019 Hireejobs All Rights Reserved