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Accounting NAAC

1.00 to 2.00 Years   Hyderabad   14 Jul, 2019
State Street Corporation
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

  • Act as operational day to day contact and escalation point for proof and audit inquiries.
  • Maintain functional and technical knowledge across multiple disciplines to enable handling of client inquiries.
  • Support client service delivery for operational and risk activities i.e. inquiry resolution, requests, custody, loan and credit facilities, account administration activities, and online application support.
  • Prepare internal risk and compliance profiles, assist with fiduciary reviews and respond to inquiries from client auditors.
  • Support and participate in onboarding, conversion and client change activities as needed, and may liaise between parties to ensure successful implementation.
  • Reviews and validates daily and monthly activity.
  • Reconciles and resolves issues in a timely manner.
  • Identifies and analyzes operations risks related to current and potential business and recommends procedural changes as needed
  • Assist with technology enhancements and testing, provide overall project support for all client related initiatives.
  • Support management in servicing client relationships and client operations i.e. research/resolve exceptions, communicate resolution effectively to clients, monitor metrics on inquiries to identify trends/ training gaps.
  • Engage other areas and management as needed to resolve issues with service and risk concerns.
  • Manage risk by maintaining knowledge of and adhering to SOPs and alternate procedures and processes.
  • Ensure effective and timely flow of critical information to relevant parties, including coordinating internal and client meetings.
  • Handle clients, divisions, corporate operations/ strategies as confidential information according to corporate policy.
  • Support action plan to remedy any issues identified from client feedback and surveys.
  • Produce target client-customized reporting i.e. report cards, KPIs, governance decks.
  • Produce data to accurately create and maintain scorecards, metrics, risk/compliance and client service reporting.
  • During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
  • Perform duties of Associate 2 and perform other duties as required.
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Keyskills :
testingmanagementoperationservicedeliveryclientserviceprojectsupportaccountadministration

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