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Store Manager

6.00 to 10.00 Years   Gurugram, Delhi   14 Mar, 2022
Talent Que Consultants
Job LocationGurugram, Delhi
EducationNot Mentioned
SalaryRs 2.0 - 4.5 Lakh/Yr
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    As the Store Manager, the individual needs to plan and direct the day-to-day operations of the store. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive environment.Responsibilities
    • Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
    • Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
    • Ensuring availability of merchandise and services
    • Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends.
    • Implementing security systems and measures.
    • Ensuring the safety and cleanliness of the store
    • Maintaining the stability and reputation of the store by complying with legal requirements.
    • Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
    • Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
    • Contributing to team effort by accomplishing related results as needed.
    • Ensuring high levels of customer satisfaction through excellent sales service
    • Maintaining outstanding store condition and visual merchandising standards
    • Maintaining a fully stocked store
    • Ascertaining customers needs and wants
    • Training & mentoring the new hires
    Minimum Qualifications, Skills and Competencies
    • 6-10 years of relevant experience
    • Bachelors/Masters degree in the relevant field
    • Excellent communication skills (verbal & written)
    • Proven working experience in retail sales
    • Customer service focused
    • Animal Lover Preferred
    Desired SkillsKnowledge of the Retail/Manufacturing/Trading industry

Keyskills :
retail salesstore communicationsretail operationsshrink managementcustomer service

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