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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Application Programming / Maintenance |
| EmploymentType | Full-time |
Job DescriptionPRIMARY DUTIES AND RESPONSIBILITIES : - Understanding of the IVR project requirements. - Create requirement and solution analysis documents. - Developing and testing VXML module. - Developing and testing complex IVR call flows. - Perform root cause analysis and determine cause of problems in order to develop specific solution to an issue. - Own day to day production Support. - Candidate must be ready to work in the Night-shift (Eastern Time) QUALIFICATIONS AND REQUIREMENTS : Qualification : - Bachelors degree in Computer Science or related field, or equivalent related work experience. Experience : - 1-3 Years of experience in VXML programming. - Working knowledge of grammar design and development using GRXML. - Working knowledge of Java and Javascript - Working knowledge of web-service (SOAP or RESTful) - Knowledge on how to work on multi language IVR. - Must have the ability to prioritize and multi- task within a secure environment and the capability to work in a tight- deadline environment. - Knowledge of Genesys Composer development will be added advantage. - Excellent verbal and written communication skillsSalary 3 Lac To 8 Lac P.A. Industry IT Software - Others Work Experience 3 - 8 Years Qualification Other Bachelor Degree,
Keyskills :
javascript jquery sqlserver sql css rootcauseanalysis rootcause computerscience softwaredevelopment writtencommunication java vxml root design genesys testing