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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job DescriptionDiagnose and troubleshoot technical issuesAsk customers targeted questions to quickly understand the root of the problemTalk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issueProperly escalate unresolved issues to appropriate internal teamsProvide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsPrioritize and manage several open issues at one timeFollow up with clients to ensure electrical parts are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain jovial relationships with clientsNegotiation with local suppliers and quality check of delivery.Requirements01I hereby declare that I agree to Terms & conditions Add to cart ,
Keyskills :
salesmisaccountstatbankingtechnicalsalesalessuppqualitychecktechnicalsuppchatrootcartemailjovialpromptjapanesedatabasediagnosesuppliersautomotive