hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Process Developer, Insurance

1.00 to 4.00 Years   Gurugram   23 Mar, 2019
Genpact
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional Areaack Office Operations
EmploymentTypeFull-time

Job Description

Inviting applications for the role of Process Developer, InsuranceResponsibilities:

  • Transaction processing according to standard work & SOP
  • Prioritize transactions according to documented guidelines to meet SLA
  • Plans and organizes tasks and work responsibilities to achieve objectives
  • Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
  • Assist with/perform other team tasks as required.
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls
  • Manage own work in process and support team efforts to ensure that individual, team goals are met.
  • Maintain key records like working files, email for reference and audit purpose
  • Should be able to handle basic day to day requirements of excel
Qualifications:
  • Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
  • Must have 3-4 years Customer Service back end operations experience for Group Disability or Employee Benefit or Worker Compensation
  • Should be willing to invest and learn the business level end to end process to drive business impact
  • Preferred-prior transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer
  • Must have experience of writing SOPs
  • Must have experience of giving class room training
  • Effective presentation skills
  • In depth knowledge of the process at least 1 year
  • Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impact data
  • Displays energy and enthusiasm in approaching the job
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ready to work on stretched working hours
  • Ability to independently interact with internal and external customers
  • Customer service focus
  • Basic Computer knowledge along with typing speed of 40 words/minute
  • Insurance knowledge
Shift timings: USContact No: 9711459926Email ID:Karishma.Kakkar@genpact.com

Keyskills :
operationswpmsopprocessassociatelifeinsuranceinsurancemanagerbackendoperationscustomersatisfactioninsuranceoperationstypingspeedbackendoperationscustomerserviceusprocessprocessdeveloperprocessdevelopmentprocesstrainerclaimmanagementanalyt

APPLY NOW

Process Developer, Insurance Related Jobs

© 2019 Hireejobs All Rights Reserved