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Process Associate - Banking Core Operations

2.00 to 4.00 Years   Gurugram   07 Feb, 2023
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    *aWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better. Inviting applications for the role of Process Associate Responsibilities Set up customers investment account, post issue services, and asset management Effectively analyze and decision fraudulent claims by using various applications Work and operate in a high volume and tight timeline environment to meet Service Level AgreementsQualifications we seek in you Minimum qualificationsCandidate should be open to working on weekends Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process) Typing speed should be 30 WMP without errors Candidate should not have any long leave planned for the next 6- 8 months Basic Knowledge of banking, mutual fund, shares Basic Communication Skills (Writing Emails) Relevant work experiencePreferred qualifications B.com Should be willing to work overtime and work on weekends Good analytical skills and strong customer focus Good interpersonal skills and ability to work independently Demonstrated ability to work with limited supervision Voice Level: 3A level Experience with good typing skills, banking knowledge and MS Office Knowledge,

Keyskills :
customer relationsinsurancequalitysalescustomer focus

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