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Patient Care Executive - Front Office

1.00 to 6.00 Years   Gurugram   11 Sep, 2024
Talish Solutions
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We have a vacancy for Patient Care Executive - Front Office for our client at GurugramAbout The Company: Healthcare Company with 350 Clinics.Job Title: Patient Care Executive - Front Office.Location: GurugramSalary: Salary incentiveRole & ResponsibilityI. Medical product SalesResponsible for the medical Sales Figure for allotted clinic.Responsible for the Clinic portability in the respective of medical product.Approach to the Patient for new medical product according to their treatment.Follow up Company protocol.Responsible for stock inventory timelyII. Slot UtilizationMake sure all booking slot should be booked.Responsible for 100% utilization of booking slot.Responsible for proper Follow up of old customer for Appointment.Responsible for total footfall during the whole month.Responsible for New Patient Appointment.Timely follow up with patient to review progress and health.III. Patient AdherenceProviding end to end support to the patient during Clinic visit.Give proper Guidance to the patient as advised by doctor.Make sure give proper medicine to patient as prescribed by the DR.Make sure proper Sitting arrangement for the patient in the Clinic.Maintain proper Hygiene and neatness inside Clinic.Make sure patient have understanding about his Medicine.IV. Grievances HandlingMake sure handle patient compliant so politely.Clear all the doubts of patient if they have any.Listen attentively patient query.Make sure Patient problem is resolved.Desire Skill Required:I. QualificationCandidates should have degree of B. com, B. pharma, B.Sc. Nursing.Any professional diploma & Degree in Hospitality industry, Insurance Company, Banking, NBFC.Preferred industry Experience Healthcare, MSW, Pharmaceuticals.Candidate must have knowledge about Basic Excel & MS-office experience.II. SkillsCandidate should have proactive skills.Good Communication skills in Hindi & local language.Good written skills as well Good Email CommunicationsCandidate should have decision making and Problem-solving skills.Strong Grievances handling skills.Candidate should have analytical & convening skills.Candidate must have multitasking skills.Candidate must have quick learner skills.III. AttitudeCandidate must have helping & Caring attitude.Candidate should have pleasing personality.Candidate should have Disciplinary attitude.Please send your updated Resumes to hidden_emailRegards,Vishva ShrimaliTALISH SOLUTIONS91 hidden_mobile / hidden_email

Keyskills :
front deskreception areasfront officefront office management

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