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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Advertising / MR / PR / Events |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Role - Account Manager (Feet-on-Street) We believe strongly in our people and they consistently surprise and motivate us to grow. It is our people who drive this incredible growth. If you are excited about solving problems, managing critical client accounts which have higher degree of complexity in terms of client servicing and have in-depth understanding of the sales ecosystem, we are looking for you!An Account Manager at LimeTray is responsible for handling a portfolio of clients and is measured on his/ her ability to grow clients & companys business. This role would require the Account Manager to collaborate with other teams within the company such as Operations, Product and Customer Support to offer seamless service to clients.Responsibilities: As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio Influence key performance metrics of the portfolio- Orders, Churn, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) Use consultative approach to help clients grow their business using LimeTray products & servicesEnsure timely renewals of products & servicesDo a need/ opportunity analysis to Up-sell/ Cross-sell the relevant productsCollaborate with Central Teams to ensure top-notch service & supportGive market insights/ feedback of the product to the Tech team to enhance the product offeringsGenerate referral leads from your existing portfolio of clients Desired Skill Set: Selling expertiseCustomer success mindsetObjection handling & EQAbility to derive insights from dataTarget OrientedTime ManagementAdaptiveCuriosity to learn1-3 years of experience into client relationship building and sales W hat we offer: Competitive Compensation packageChallenging career path with huge growth opportunities across functions and geographies for high performersA workplace where you can create a huge impact About Us: We are team of 180 people spread across 3 countries - our founding team consists of people from ISB, NSIT, IITs and NITs with very strong past entrepreneurial background and F&B experience. LimeTray counts very successful internet entrepreneurs as its angel investors along with Matrix Partners.Our story starts with realization that restaurants making good food, 6 out of 10 times, drop the shutters in front of our very eyes. So, we at LimeTray, decided to help restaurants, by building products that would help them to run better. We help restaurants get online, help them engage with their customers and help them optimize their operations through a suite of products. In only three years, we have built successful relationships with some of the top brands in India including Burger King, Krispy Kreme, Mad Over Donuts, Bercos and nearly 2000 others!,
Keyskills :
clientaccounts clientservicing objectionhandling clientrelationship relationshipbuilding it mrr mad food sales matrix donuts selling metrics ustomersupp perf mancemetrics opp tunityanalysis st busine